This course presents central topics in management theory, research, and application. Emphasis is placed on the role of the first line supervisor in balancing, coordinating and integrating individual and organizational needs. It is intended that students gain a better basis for understanding, evaluating, and managing complex organizations. Students are taught skills needed to solve management problems. Among these skills are the ability to analyze, and to develop and implement appropriate solutions. It is intended that students become 1) more perceptive and more knowledgeable about the way in which organizational systems work (and why they may not work), 2) more conscious of the consequences of the choices one makes as a manager, and 3) more confident that they possess the skills required to succeed in a corporate setting.
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Other subjects covered include the development of management thought, the role of the supervisor as a decision maker and the processes of planning, organizing, leading and controlling organizational activities. Course readings, lecture, exercises, role-play, and case studies present challenging managerial situations to be resolved. All discussions emphasize a real-world orientation with additional emphasis on effective analytical methods and written and oral communication skills.
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Course learning objectives. A. Identify the psychological and social foundations of individual behavior in organizational settings. And understand the impact of organizational systems in shaping its members’ behavior. B. Use group psychology to unite individuals with complimentary skills and work chemistry, and to motivate those without it. Improve the functioning of groups/teams you manage or belong to. C. Apply effective negotiation and conflict resolution. Develop more persuasive arguments. D. Act more sensitively and decisively as a manager, and use better (business) judgment
The organizations we work in are rich and complex organisms in which many interactions, relationships and processes are played out daily. The complexity of these interactions often makes them difficult to understand and manage.
This course focuses on generalist managers who manage people – some you manage formally, such as your subordinates, and others informally, such as your peers and bosses.
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At the core of the course is characterization and discussion of everyday functions and roles managers take part in, such as sense-making, sense-giving, decision-making, leading, motivating, planning, organizing, mentoring, monitoring and influencing. Each Unit in this course covers a topic that contributes to your better undertaking of these managerial roles so that you can become a better manager of yourself, others, teams and organizations.
In this course, we will ask you to test your understanding of the concepts we introduce by examining your working life. This could involve analyzing your actions, the actions of others, processes that occur within your organization and key organizational events. You can use these activities to evaluate the concepts; that is, you should ask yourself:
how useful is this idea for me?
how can I modify this idea in light of my own experiences?
how can I apply this idea in my organization?
This course is designed to introduce you to some of the key ideas, issues and debates about management and managing others within an organization. In each Unit, you are introduced to a new issue/area of focus, but remember, each of the topics we will encounter in the course could be the focus for a whole course in itself.